Susan Hancock

My apologies that I currently do not have any availability to take on new referrals ****

I will always aim to respond to any enquiry as soon as possible  maximum within 24 hours *****

Concessions available - POLICE - ARMED FORCES - AMBULANCE SERVICE/PARAMEDICS - FIRE AND RESCUE SERVICE  -PRISON SERVICE

All my clients can expect a safe and private space where I provide a non-judgemental, empathic and genuine approach. You can explore personal pressures, emotions, concerns or whatever brings you to this point of choosing the right support for you.

I offer Long and short-term face-to-face work as well as ‘Time-limited ‘therapy.

A common barrier to seeing hope in the possibility of ever being able to cope with the present, or make difficult choices for the future is knowing that you can not change past life events.

It is possible to make sense of difficulties, experiences and emotions and I can offer an opportunity to explore these things in a safe and trusting environment and at your own pace.

I understand the challenge of finding the right space for you and respect the importance of this to every individual. It is important to me that you find what is right for you. If taking the step to get in touch feels like a giant leap of trust, you are not alone. I look forward to hearing from you without any obligation.

Training, qualifications & experience

Diploma in Counselling

Registered member of BACP (British Association for Counselling and Psychotherapy).

Disclosure and Barring Service (DBS) check last completed May 2024

Fully Insured - Professional Liability Insurance

Registered with ICO ( Information  Commissioners Office)

As a Counsellor for over 15 years I have a broad range of experience gained from both private practice and working within counselling services for both Adults and young people.

Having worked for over 40 years in people management roles I have a wealth of experience with the many and varied issues which can impact on our lives including trauma, relationships, employment, health and well being, stress, bereavement and our ability to cope. Importantly I have learned how different this is for each person as an individual.

My priority is always to work safely and ethically within our relationship regardless of how long or how brief that may be. While some areas of counselling I deal with are listed below, please know that you are not designed to 'fit a box' and it is impossible to list all possible reasons why you may be looking to take this step to find the right support for you.

I work both face to face and via telephone which can provide flexibility if travelling is an issue due to weather etc.

 Access is to a ground floor area which requires just 2 steps. Please do call to discuss any concerns about access to premises.

I offer a free initial 30 minute consultation (face to face or telephone) where you can decide if I am the right counsellor for you and if the space feels right for you. During this session I aim to understand the concerns which bring you to counselling, to explain some features of the counselling I offer and explore the possibility of working with me.

Alternatively you can arrange a full first session which would include all details of our contract together so we can discuss any concerns or questions you may have. It is my experience that some people have many concerns and questions and other people very few, so we are all unique. I can discuss all these things without the need for an appointment if you decide to get in touch via telephone or email. 

I understand this can be a difficult decision to make and I apologize that due to the nature of my work if I am not available at the time you call or email I will respond as soon as this is possible. Thank you.

I offer both face to face and Telephone Counselling support. 

Please feel free to call me on the above number where we can discuss and understand which type of counselling support could best work for you.

Alternatively if you prefer please email with your telephone number advising a suitable time when I can call you. I look forward to hearing from you.