bacp : ethical framework
 
   
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Heads of Complaint  

Heads of Complaint

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The Professional Conduct Panel is responsible for determining whether the ground(s) of the complaint are upheld or not, according to the standards of civil law. If upheld, the Panel has to consider its decision and make a finding under one or more of the following heads of complaint. The decision about the head must ultimately rest upon consideration of all the circumstances in the case. The information that follows is intended to inform the choice between the three heads of complaint available to the Panel. These are:

1. Professional Misconduct

2. Professional Malpractice

3. Bringing the Profession into Disrepute

 
   
       
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